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Why AI Readiness Is an Organizational Learning Problem, Not a Technology Purchase

Computers and Society 2026-04-22 v2 Artificial Intelligence Computation and Language

Abstract

Global corporate AI investment reached $252.3 billion in 2024, yet only 6% of firms report significant earnings impact. This article argues that AI project failure is fundamentally an organizational learning problem rather than a technology deficit. Drawing on a systematic synthesis of 19 large-scale industry and academic sources, including surveys of nearly 10,000 organizational leaders, we identify two categories of failure: organizational (culture, leadership alignment, governance, and human-AI learning deficits) and technical (semantic bottlenecks and output management challenges). We introduce the Siloed-Integrated-Orchestrated (SIO) progression model, which maps enterprise AI capability across five pillars -- Culture & Leadership, Human Capital & Operations, Data Architecture, Systems Infrastructure, and Governance & Regulatory Compliance -- and provides prescriptive guidance for advancing between stages. The implications challenge organizations to reframe AI investment as capability development rather than technology procurement.

Keywords

Cite

@article{arxiv.2604.16369,
  title  = {Why AI Readiness Is an Organizational Learning Problem, Not a Technology Purchase},
  author = {Jeanne McClure and Gregg Gerdau},
  journal= {arXiv preprint arXiv:2604.16369},
  year   = {2026}
}

Comments

8 Pages 2 figures 1 table

R2 v1 2026-07-01T12:14:53.625Z