English

The Return on Investment in AI Ethics: A Holistic Framework

Computers and Society 2023-11-08 v3

Abstract

We propose a Holistic Return on Ethics (HROE) framework for understanding the return on organizational investments in artificial intelligence (AI) ethics efforts. This framework is useful for organizations that wish to quantify the return for their investment decisions. The framework identifies the direct economic returns of such investments, the indirect paths to return through intangibles associated with organizational reputation, and real options associated with capabilities. The holistic framework ultimately provides organizations with the competency to employ and justify AI ethics investments.

Keywords

Cite

@article{arxiv.2309.13057,
  title  = {The Return on Investment in AI Ethics: A Holistic Framework},
  author = {Marialena Bevilacqua and Nicholas Berente and Heather Domin and Brian Goehring and Francesca Rossi},
  journal= {arXiv preprint arXiv:2309.13057},
  year   = {2023}
}

Comments

A subsequent version of this paper will be published in the Hawaii International Conference on System Sciences (HICSS) 2024 Proceedings