Soft zero for cylindrical gravitational waves

The graviton S-matrix has a famous soft pole. We show that the S-matrix for cylindrical gravitational waves has a soft zero. The soft pole for ordinary gravitons comes from a Ward identity for supertranslation symmetry at asymptotic infinity. We show that the soft zero for cylindrical gravitational waves comes from a Ward identity for Geroch symmetry at asymptotic infinity. Because it is a zero rather than a pole, there is no memory effect. Overall, this soft zero is a manifestation of Geroch symmetry and of the extraordinary simplicity of cylindrical gravitational waves.