English

PaniniQA: Enhancing Patient Education Through Interactive Question Answering

Computation and Language 2023-08-22 v2 Artificial Intelligence

Abstract

Patient portal allows discharged patients to access their personalized discharge instructions in electronic health records (EHRs). However, many patients have difficulty understanding or memorizing their discharge instructions. In this paper, we present PaniniQA, a patient-centric interactive question answering system designed to help patients understand their discharge instructions. PaniniQA first identifies important clinical content from patients' discharge instructions and then formulates patient-specific educational questions. In addition, PaniniQA is also equipped with answer verification functionality to provide timely feedback to correct patients' misunderstandings. Our comprehensive automatic and human evaluation results demonstrate our PaniniQA is capable of improving patients' mastery of their medical instructions through effective interactions

Cite

@article{arxiv.2308.03253,
  title  = {PaniniQA: Enhancing Patient Education Through Interactive Question Answering},
  author = {Pengshan Cai and Zonghai Yao and Fei Liu and Dakuo Wang and Meghan Reilly and Huixue Zhou and Lingxi Li and Yi Cao and Alok Kapoor and Adarsha Bajracharya and Dan Berlowitz and Hong Yu},
  journal= {arXiv preprint arXiv:2308.03253},
  year   = {2023}
}

Comments

Accepted to TACL 2023. Equal contribution for the first two authors. This arXiv version is a pre-MIT Press publication version

R2 v1 2026-06-28T11:49:23.974Z