Video conferences play a vital role in our daily lives. However, many nonverbal cues are missing, including gaze and spatial information. We introduce LookAtChat, a web-based video conferencing system, which empowers remote users to identify gaze awareness and spatial relationships in small-group conversations. Leveraging real-time eye-tracking technology available with ordinary webcams, LookAtChat tracks each user's gaze direction, identifies who is looking at whom, and provides corresponding spatial cues. Informed by formative interviews with 5 participants who regularly use videoconferencing software, we explored the design space of gaze visualization in both 2D and 3D layouts. We further conducted an exploratory user study (N=20) to evaluate LookAtChat in three conditions: baseline layout, 2D directional layout, and 3D perspective layout. Our findings demonstrate how LookAtChat engages participants in small-group conversations, how gaze and spatial information improve conversation quality, and the potential benefits and challenges to incorporating gaze awareness visualization into existing videoconferencing systems.
@article{arxiv.2107.06265,
title = {LookAtChat: Visualizing Gaze Awareness for Remote Small-Group Conversations},
author = {Zhenyi He and Ruofei Du and Ken Perlin},
journal= {arXiv preprint arXiv:2107.06265},
year = {2021}
}