English

Legacy Procurement Practices Shape How U.S. Cities Govern AI: Understanding Government Employees' Practices, Challenges, and Needs

Computers and Society 2025-05-14 v3 Artificial Intelligence Human-Computer Interaction

Abstract

Most AI tools adopted by governments are not developed internally, but instead are acquired from third-party vendors in a process called public procurement. In this paper, we conduct the first empirical study of how United States cities' procurement practices shape critical decisions surrounding public sector AI. We conduct semi-structured interviews with 19 city employees who oversee AI procurement across 7 U.S. cities. We found that cities' legacy procurement practices, which are shaped by decades-old laws and norms, establish infrastructure that determines which AI is purchased, and which actors hold decision-making power over procured AI. We characterize the emerging actions cities have taken to adapt their purchasing practices to address algorithmic harms. From employees' reflections on real-world AI procurements, we identify three key challenges that motivate but are not fully addressed by existing AI procurement reform initiatives. Based on these findings, we discuss implications and opportunities for the FAccT community to support cities in foreseeing and preventing AI harms throughout the public procurement processes.

Keywords

Cite

@article{arxiv.2411.04994,
  title  = {Legacy Procurement Practices Shape How U.S. Cities Govern AI: Understanding Government Employees' Practices, Challenges, and Needs},
  author = {Nari Johnson and Elise Silva and Harrison Leon and Motahhare Eslami and Beth Schwanke and Ravit Dotan and Hoda Heidari},
  journal= {arXiv preprint arXiv:2411.04994},
  year   = {2025}
}

Comments

10 pages, 2 column format. In proceedings of ACM FAccT 2025