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Is the crowd's wisdom biased? A quantitative asessment of three online communities

Human-Computer Interaction 2013-06-06 v5

Abstract

This paper presents a study of user voting on three websites: Imdb, Amazon and BookCrossings. It reports on an expert evaluation of the voting mechanisms of each website and a quantitative data analysis of users' aggregate voting behavior. The results suggest that voting follows different patterns across the websites, with higher barrier to vote introducing a more of one-off voters and attracting mostly experts. The results also show that that one-off voters tend to vote on popular items, while experts mostly vote for obscure, low-rated items. The study concludes with design suggestions to address the "wisdom of the crowd" bias.

Keywords

Cite

@article{arxiv.0909.0237,
  title  = {Is the crowd's wisdom biased? A quantitative asessment of three online communities},
  author = {Vassilis Kostakos},
  journal= {arXiv preprint arXiv:0909.0237},
  year   = {2013}
}

Comments

17 pages, 6 tagles