English

Information Cascades and Online Rating Games

Social and Information Networks 2015-08-06 v1 Economics

Abstract

Through mathematical analysis and simulations, online ratings and their impact on businesses are characterized through two parameters: an inherent and objective restaurant quality factor, and the accuracy of customers' gut feeling about a business. Within this model, it is found that online ratings are seldom accurate mainly because of the low or high accuracy in customers' gut feelings.

Cite

@article{arxiv.1508.00893,
  title  = {Information Cascades and Online Rating Games},
  author = {Oussama Fadil and Jake Soloff},
  journal= {arXiv preprint arXiv:1508.00893},
  year   = {2015}
}