Privacy-sensitive robotics is an emerging area of HRI research. Judgments about privacy would seem to be context-dependent, but none of the promising work on contextual "frames" has focused on privacy concerns. This work studies the impact of contextual "frames" on local users' privacy judgments in a home telepresence setting. Our methodology consists of using an online questionnaire to collect responses to animated videos of a telepresence robot after framing people with an introductory paragraph. The results of four studies indicate a large effect of manipulating the robot operator's identity between a stranger and a close confidante. It also appears that this framing effect persists throughout several videos. These findings serve to caution HRI researchers that a change in frame could cause their results to fail to replicate or generalize. We also recommend that robots be designed to encourage or discourage certain frames.
@article{arxiv.1911.04643,
title = {Framing Effects on Privacy Concerns about a Home Telepresence Robot},
author = {Matthew Rueben and Frank J. Bernieri and Cindy M. Grimm and William D. Smart},
journal= {arXiv preprint arXiv:1911.04643},
year = {2019}
}
Comments
Revised version was later accepted to the 2017 ACM/IEEE International Conference on Human-Robot Interaction (HRI)