Delivery services have undergone technological advancements, with robots now directly delivering packages to recipients. While these robots are designed for efficient functionality, they have not been specifically designed for interactions with humans. Building on the premise that incorporating human-like characteristics into a robot has the potential to positively impact technology acceptance, this study explores human reactions to a robot characterized with facial expressions. The findings indicate a correlation between anthropomorphic features and the observed responses.
@article{arxiv.2404.09844,
title = {Facial Features Integration in Last Mile Delivery Robots},
author = {Delgermaa Gankhuyag and Stephanie Groiß and Lena Schwamberger and Özge Talay and Cristina Olaverri-Monreal},
journal= {arXiv preprint arXiv:2404.09844},
year = {2024}
}
Comments
7 pages, 8 figures, conference paper, IEEE International Conference on Autonomous Robot Systems and Competitions