We describe a pricing structure for the provision of IT services that ensures trust without requiring repeated interactions between service providers and users. It does so by offering a pricing structure that elicits truthful reporting of quality of service (QoS) by providers while making them profitable. This mechanism also induces truth-telling on the part of users reserving the service.
@article{arxiv.cs/0512034,
title = {Ensuring Trust in One Time Exchanges: Solving the QoS Problem},
author = {Bernardo A. Huberman and Fang Wu and Li Zhang},
journal= {arXiv preprint arXiv:cs/0512034},
year = {2007}
}