The availability heuristic is a strategy that people use to make quick decisions but often lead to systematic errors. We propose three ways that visualization could facilitate unbiased decision-making. First, visualizations can alter the way our memory stores the events for later recall, so as to improve users' long-term intuitions. Second, the known biases could lead to new visualization guidelines. Third, we suggest the design of decision-making tools that are inspired by heuristics, e.g. suggesting intuitive approximations, rather than target to present exhaustive comparisons of all possible outcomes, or automated solutions for choosing decisions.
@article{arxiv.1610.02857,
title = {Accounting for Availability Biases in Information Visualization},
author = {Evanthia Dimara and Pierre Dragicevic and Anastasia Bezerianos},
journal= {arXiv preprint arXiv:1610.02857},
year = {2016}
}